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Delivery Information
Shipping cost is dependent upon location and package weight and is calculated automatically at the end of the online ordering process.
- Most UK shipments will be sent via a full trackable Parcelforce service.
- Most international shipments are sent by UPS express saver or Fedex International Priority service with a 2-4 day delivery time. The customer is responsible for all customs charges and regulatory compliance in their own country.
- Once the package has been despatched the Direct-Tracking shipment history can be viewed using the order history tab on your account page (you will need to login to see this).
In order to offer appropriate shipping costs for all customers we charge a separate handling and packing charge of GBP 18.00 (or equivalent in your currency) for orders containing Dangerous Goods (such as epoxies and varnishes.)
The order cut-off for same day despatch of in-stock items is:
- For UK or Europe is 12.00pm London time
- For Outside Europe is 10.00am London time